Annual Flushing April 8 to April 19, 2019

Whispering Pines Subdivision.
We would like to advise customers of the Routine flushing taking place in your area beginning Monday April the 8th, 2019 with completion expected on Friday, April 19th, 2019.
Beginning each morning at approximately 9 am with completion expected by 4 pm every afternoon.
Flushing is done periodically as a preventative maintenance measure to ensure the best possible water quality.
 
While we do not anticipate any problems or inconveniences, customers may experience brief periods of lower than normal water pressure, possible cloudy water and/or temporary discoloration. As a precaution, we recommend customers postpone laundry washing until the flushing has been completed and the water returns to normal each day.
 
Service should return to normal after flushing is complete, however, if you continue to experience any problems, please contact our customer service department at 1-800-525-7990.
 
We apologize for any inconvenience this may cause and appreciate your patience. If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990.
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Beware of Scam Calls in Whispering Pines

It has come to our attention that someone is calling Carolina Water Service, Inc. of North Carolina customers in Whispering Pines threatening to disconnect service unless a payment is made via phone.

At no time will CWSNC call a customer and require a payment on the phone.

Never give your banking information over the phone, your debit card number and pin number, or your credit card.

If you have any questions, please call our customer service team at 1-800-525-7990.

If you have not signed up for My Utility Connect, the online portal for payments and other information, check out this link. This is a very safe way to pay your bill!

https://www.myutility.us/CarolinaWaterServiceNC/customer-service/app

 

 

Boil Water Advisory RESCINDED March 2, 2019

Please be advised that the previously issued Boil Advisory has been rescinded.  It is no longer necessary for customers to boil water for human consumption (including, drinking, making ice, brushing teeth, washing dishes and food preparation).

Again, the boil advisory has been rescinded.  The water sample results from the laboratory confirmed that your water continues to be safe and you no longer have to boil your water.

We apologize for any inconvenience this may have caused and appreciate your patience.  If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990.

Addresses Involved:

ROBINS ROOST  IRRIGATION

39           MARTIN               DR

48           MARTIN               DR

46           MARTIN               DR

46           MARTIN               DR

40           MARTIN               DR          A

40           MARTIN               DR          B

40           MARTIN               DR          C

40           MARTIN               DR          D

36           MARTIN               DR          A

36           MARTIN               DR          B

36           MARTIN               DR          C

36           MARTIN               DR          D

36           MARTIN               DR          E

36           MARTIN               DR          F

32           MARTIN               DR          D

32           MARTIN               DR          C

32           MARTIN               DR          B

32           MARTIN               DR          A

30           MARTIN               DR

24           MARTIN               DR          A

24           MARTIN               DR          B

24           MARTIN               DR          C

24           MARTIN               DR          D

22           MARTIN               DR          A

22           MARTIN               DR          B

22           MARTIN               DR          C

22           MARTIN               DR          D

23           MARTIN               DR

20           MARTIN               DR

31           MARTIN               DR

33           MARTIN               DR

35           MARTIN               DR

41           MARTIN               DR          A

41           MARTIN               DR          B

41           MARTIN               DR          C

41           MARTIN               DR          D

47           MARTIN               DR

5              CROW’S                NEST

7              CROW’S                NEST

8              CROW’S                NEST

39           CARDINAL           DR

41           CARDINAL           DR

49           CARDINAL           DR

53           CARDINAL           DR          UNITA

53           CARDINAL           DR          UNITB

53           CARDINAL           DR          UNITC

53           CARDINAL           DR          UNITD

55           CARDINAL           DR

48           CARDINAL           DR

46           CARDINAL           DR

42           CARDINAL           DR

40           CARDINAL           DR

38           CARDINAL           DR

16           Martin  Way

15           MARTIN               WAY

14           MARTIN               WAY

10           MARTIN               WAY

8              MARTIN               WAY

6              MARTIN               WAY

4              MARTIN               WAY

1              MARTIN               WAY

1              MARTIN               WAY

NEW My Utility Connect App is LIVE!

We’re excited to offer you a convenient way to make payments, manage usage,
and connect with us with our new customer portal and mobile application, MyUtilityConnect.
With a few simple steps, you can begin managing your utility account online and receive these immediate features at your fingertips:
A new way to pay and manage your utility bill is here!

Introducing MyUtilityConnect

  • Access to your account anytime, anywhere, for quick and secure payments
  • Receive notifications when your bill is about to be due or if you missed a payment
  • Receive notifications and estimated restoration time when unexpected outages occur
  • View current and historical usage to monitor trends

Get started with these simple steps:

  1. Visit connect.myutility.us or search “MyUtilityConnect” in the Apple App or Google Play store, or by scanning the QR code at the bottom of this page.
  2. Click “Register” and have your account #, zip code and email ready
  3. When prompted, you will in the rest of your account information
  4. Enjoy the convenience of managing your utility account at your fingertips!

WSC_resident_letter_northcarolina

Fire Hydrant Replacement February 25, 2019

This is a courtesy notification from Carolina Water Service Inc of North Carolina, your local water provider for the Whispering Pines Subdivision at 1-800-525-7990.  We will be replacing a fire hydrant in the water system Thursday, February 28th, 2019 beginning at approximately 9 am.  Customers may experience brief periods of lower than normal water pressure.

Service should return to normal by approximately 4 pm, if you continue to experience any problems after 5 pm, please contact our customer service department at 1-800-525-7990.

While we do not anticipate any problems or inconveniences, customers may experience brief periods of lower than normal water pressure, possible cloudy water and/or temporary discoloration.  We will be flushing the system once the installation has been completed to help alleviate any air or discoloration of the water.  As a precaution, we recommend customers postpone laundry washing until the flushing has been completed and the water returns to normal.

We apologize for any inconvenience this may cause and appreciate your patience.  If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990.

ROBINS      ROOST           IRRIGATION

39                 MARTIN        DR

48                 MARTIN        DR

46                 MARTIN        DR

46                 MARTIN        DR

40                 MARTIN        DR             A

40                 MARTIN        DR             B

40                 MARTIN        DR             C

40                 MARTIN        DR             D

36                 MARTIN        DR             A

36                 MARTIN        DR             B

36                 MARTIN        DR             C

36                 MARTIN        DR             D

36                 MARTIN        DR             E

36                 MARTIN        DR             F

32                 MARTIN        DR             D

32                 MARTIN        DR             C

32                 MARTIN        DR             B

32                 MARTIN        DR             A

30                 MARTIN        DR

24                 MARTIN        DR             A

24                 MARTIN        DR             B

24                 MARTIN        DR             C

24                 MARTIN        DR             D

22                 MARTIN        DR             A

22                 MARTIN        DR             B

22                 MARTIN        DR             C

22                 MARTIN        DR             D

23                 MARTIN        DR

20                 MARTIN        DR

31                 MARTIN        DR

33                 MARTIN        DR

35                 MARTIN        DR

41                 MARTIN        DR             A

41                 MARTIN        DR             B

41                 MARTIN        DR             C

41                 MARTIN        DR             D

47                 MARTIN        DR

5                   CROW’S         NEST

7                   CROW’S         NEST

8                   CROW’S         NEST

39                 CARDINAL    DR

41                 CARDINAL    DR

49                 CARDINAL    DR

53                 CARDINAL    DR             UNIT A

53                 CARDINAL    DR             UNIT B

53                 CARDINAL    DR             UNIT C

53                 CARDINAL    DR             UNIT D

55                 CARDINAL    DR

48                 CARDINAL    DR

46                 CARDINAL    DR

42                 CARDINAL    DR

40                 CARDINAL    DR

38                 CARDINAL    DR

16                 Martin           Way

15                 MARTIN        WAY

14                 MARTIN        WAY

10                 MARTIN        WAY

8                   MARTIN        WAY

6                   MARTIN        WAY

4                   MARTIN        WAY

1                   MARTIN        WAY

1                   MARTIN        WAY

 

 

 

My Utility Connect Application Coming Soon!

As you may know, we provide water services for residents living in your community, which is why I’m reaching out to you directly to inform you about a new online portal and mobile application that will be available in February 2019!

Our application, MyUtilityConnect, provides customers an easier way to manage their utility account and obtain account information anytime, anywhere. Some of the features available in the mobile application include:

  • Mobile bill payments, reminders on upcoming due date, and flexible payment options
  • Visibility on monthly usage; identify areas where you can conserve and compare your usage to previous time periods
  • Real-time notifications when unexpected leaks and outages occur
  • A faster and easier way to connect with customer support

We’re very excited to give our customers the ability to better monitor their utility account. We also want to make sure our customers are aware this tool is available. To learn more about this application click on this link for a quick video on what and how this will work!

https://www.myutility.us/CarolinaWaterServiceNC/app/

Boil Water Advisory RESCINDED 12/13/2018

This is a courtesy notification from Carolina Water Service Inc of North Carolina, your local water provider for the Whispering Pines Subdivision at 1-800-525-7990.   The addresses for those impacted by the Boil Water Advisory are below.

Please be advised that the previously issued Boil Advisory has been rescinded.  It is no longer necessary for customers to boil water for human consumption (including, drinking, making ice, brushing teeth, washing dishes and food preparation).

Again, the boil advisory has been rescinded.  The water sample results from the laboratory confirmed that your water continues to be safe and you no longer have to boil your water.

We apologize for any inconvenience this may have caused and appreciate your patience.  If you should have any questions or concerns, please contact our Customer Service Department at 1-800-525-7990

Thank you.

 

14 WHISPER LAKE RD
303 QUEENS COVE WAY
3 VICTORIA DR
37 PRINCESS GATE
3 Whisper Lake Dr
3 Whisper Lake Dr
40 PRINCESS GATE
31 DEWBERRY DR
11 PRINCESS GATE DR
9 PRINCESS GATE
18 DEWBERRY DR
39 PRINCESS GATE
55 SHADOW LN
54 SHADOW LN
55 SHADOW DR
57 SHADOW DR
1 DEWBERRY DR
3 DEWBERRY DR
5 DEWBERRY DR
7 DEWBERRY DR
9 DEWBERRY DR
11 DEWBERRY DR
15 DEWBERRY DR
17 DEWBERRY DR
19 DEWBERRY DR
21 DEWBERRY DR
23 DEWBERRY DR
27 DEWBERRY DR
29 DEWBERRY DR
5 Whisper Lake Dr
7 WHISPER LAKE DR
11 WHISPER LAKE DR
3 RYE PL
4 RYE PL
23 WHISPER LAKE DR
27 WHISPER LAKE DR
29 PRINCESS GATE
31 Princess Gate Dr
33 PRINCESS GATE DR
35 Princess Gate Dr
35 Princess Gate Dr
38 PRINCESS GATE
36 PRINCESS GATE
34 PRINCESS GATE DR
5 VICTORIA DR
7 VICTORIA DR
9 VICTORIA DR
11 Victoria Dr
13 VICTORIA DR
13 VICTORIA DR
15 VICTORIA DR
17 VICTORIA DR
19 VICTORIA DR
21 VICTORIA DR
21 VICTORIA DR
23 VICTORIA DR
23 VICTORIA DR
25 VICTORIA DR
27 VICTORIA DR
29 VICTORIA DR
29 VICTORIA DR
28 VICTORIA DR
26 VICTORIA DR
24 VICTORIA DR
24 VICTORIA DR
22 VICTORIA DR
20 VICTORIA DR
18 VICTORIA DR
16 VICTORIA DR
12 VICTORIA DR
26 PRINCESS GATE DR
24 PRINCESS GATE
24 PRINCESS GATE
20 PRINCESS GATE
16 PRINCESS GATE
14 PRINCESS GATE
10 PRINCESS GATE
8 PRINCESS GATE
8 PRINCESS GATE
6 PRINCESS GATE
4 PRINCESS GATE
2 PRINCESS GATE
105 QUEENS COVE WAY
110 QUEENS COVE WAY
115 QUEENS COVE WAY
125 QUEENS COVE WAY
135 QUEENS COVE WAY
145 QUEENS COVE WAY
155 QUEENS COVE WAY
165 QUEENS COVE WAY
175 QUEENS COVE WAY
185 QUEENS COVE WAY
195 QUEENS COVE WAY
215 QUEENS COVE WAY
225 QUEENS COVE WAY
235 QUEENS COVE WAY
245 QUEENS COVE WAY
255 QUEENS COVE WAY
265 QUEENS COVE WAY
285 QUEENS COVE WAY
325 QUEENS COVE WAY
335 QUEENS COVE WAY
345 QUEENS COVE WAY
355 QUEENS COVE WAY
365 QUEENS COVE
375 Queens Cove Way
390 QUEENS COVE WAY
380 QUEENS COVE
385 QUEENS COVE WAY
385 QUEENS COVE WAY
350 QUEENS COVE
350 QUEENS COVE
340 QUEENS COVE WAY
330 QUEENS COVE WAY
315 QUEENS COVE WAY
320 QUEENS COVE WAY
125 ISABELLA CT
135 ISABELLA CT
145 ISABELLA CT
155 ISABELLA CT
155 ISABELLA CT
140 Isabella Ct
130 ISABELLA COURT
130 ISABELLA COURT
280 QUEENS COVE WAY
270 QUEENS COVE WAY
260 QUEENS COVE WAY
250 QUEENS COVE WAY
117 DUCHESS CT
116 DUCHESS CT
230 QUEENS COVE WAY
220 QUEENS COVE WAY
210 QUEENS COVE WAY
200 QUEENS COVE WAY
145 PATRICIA CT
155 PATRICIA CT
165 PATRICIA CT
175 PATRICIA CT
170 PATRICIA CT
160 PATRICIA CT
150 PATRICIA CT
140 PATRICIA CT
130 PATRICIA CT
170 QUEENS COVE WAY
160 QUEENS COVE WAY
150 QUEENS COVE WAY
140 QUEENS COVE WAY
135 COVENANT RD
145 COVENANT RD
130 COVENANT RD
120 COVENANT RD
155 COVENANT RD
155 COVENANT RD
165 COVENANT RD
165 COVENANT RD
180 COVENANT RD
170 COVENANT RD
160 COVENANT RD
150 COVENANT RD
120 QUEENS COVE WAY
5 PRINCESS GATE
7 PRINCESS GATE
15 PRINCESS GATE
19 PRINCESS GATE
21 PRINCESS GATE
23 PRINCESS GATE
25 PRINCESS GATE
22 WHISPER LAKE DR
2 WHISPER LAKE DR
290 TUCKER RD
30 DEWBERRY DR
28 DEWBERRY DR
24 DEWBERRY DR
16 DEWBERRY DR
54 SHADOW DR
257 TUCKER RD
9 AURORA DR
35 Goldenrod Dr
12 AURORA DR
126 COUNTESS CT
2 Aurora Dr
34 GOLDENROD DR
1 FOXGLOVE LN
5 FOXGLOVE LN
2 FOXGLOVE LN
1 GOLDENROD DR
3 GOLDENROD DR
17 GOLDENROD DR
19 GOLDENROD DR
21 GOLDENROD DR
21 GOLDENROD DR
23 GOLDENROD DR
25 GOLDENROD DR
27 GOLDENROD DR
29 GOLDENROD DR
31 GOLDENROD DR
31 GOLDENROD DR
33 GOLDENROD DR
33 GOLDENROD DR
37 GOLDENROD DR
43 GOLDENROD DR
45 GOLDENROD DR
47 GOLDENROD DR
51 GOLDENROD DR
58 GOLDENROD DR
56 GOLDENROD DR
52 GOLDENROD DR
50 GOLDENROD DR
48 GOLDENROD DR
46 GOLDENROD DR
44 GOLDENROD DR
42 GOLDENROD DR
40 GOLDENROD DR
38 GOLDENROD DR
30 GOLDENROD DR
26 GOLDENROD DR
22 GOLDENROD DR
20 GOLDENROD DR
16 GOLDENROD DR
23 SABBATIA DR
25 SABBATIA DR
27 SABBATIA DR
29 SABBATIA DR
31 SABBATIA DR
33 SABBATIA DR
3 INDIGO RD
5 INDIGO RD
125 ROYAL WOODS WAY
135 ROYAL WOODS WAY
145 ROYAL WOODS WAY
155 ROYAL WOODS WAY
125 COUNTESS CT
135 COUNTESS CT
130 COUNTESS CT
110 COUNTESS CT
120 Countess Ct
190 ROYAL WOODS WAY
180 ROYAL WOODS WAY
170 ROYAL WOODS WAY
160 ROYAL WOODS WAY
160 ROYAL WOODS WAY
150 ROYAL WOODS WAY